The Executive Memo
The Scenario: https://lms.devry.edu/lms/video/player.html?video=1_ijsejr3c
The Assignment
- Listen to the video on Customer Service vs Customer Experience (Week 5 Reading and Supplemental Materials).
- In a one to two-page executive memo, identify at least three (3) customer or client concerns/issues that may negatively impact the digital transformation (i.e., using AI to improve services).
- Provide a resolution to address each concern or issue.
- Discuss how artificial intelligence can help manage the customer experience.
- Include credible sources to support each resolution.
PLEASE PROVIDE AI AND PLAGIARISM REPORTS
The Executive Memo
The Scenario: https://lms.devry.edu/lms/video/player.html?video=1_ijsejr3c
The Assignment
- Listen to the video on Customer Service vs Customer Experience (Week 5 Reading and Supplemental Materials).
- In a one to two-page executive memo, identify at least three (3) customer or client concerns/issues that may negatively impact the digital transformation (i.e., using AI to improve services).
- Provide a resolution to address each concern or issue.
- Discuss how artificial intelligence can help manage the customer experience.
- Include credible sources to support each resolution.
PLEASE PROVIDE AI AND PLAGIARISM REPORTS
The Executive Memo
The Scenario: https://lms.devry.edu/lms/video/player.html?video=1_ijsejr3c
The Assignment
- Listen to the video on Customer Service vs Customer Experience (Week 5 Reading and Supplemental Materials).
- In a one to two-page executive memo, identify at least three (3) customer or client concerns/issues that may negatively impact the digital transformation (i.e., using AI to improve services).
- Provide a resolution to address each concern or issue.
- Discuss how artificial intelligence can help manage the customer experience.
- Include credible sources to support each resolution.
PLEASE PROVIDE AI AND PLAGIARISM REPORTS
The Executive Memo
The Scenario: https://lms.devry.edu/lms/video/player.html?video=1_ijsejr3c
The Assignment
- Listen to the video on Customer Service vs Customer Experience (Week 5 Reading and Supplemental Materials).
- In a one to two-page executive memo, identify at least three (3) customer or client concerns/issues that may negatively impact the digital transformation (i.e., using AI to improve services).
- Provide a resolution to address each concern or issue.
- Discuss how artificial intelligence can help manage the customer experience.
- Include credible sources to support each resolution.
PLEASE PROVIDE AI AND PLAGIARISM REPORTS